In the Total payment of the product at the shipping and payment page, you will receive a request "Do you want to issue a VAT invoice?' Please click HERE" in the upper right corner of the screen. 

(Desktop version)

 

 

(Mobile version) 

 

After clicking to request the service, please fill out all the billing information in the attached link after successfully making a purchase.

 

(Desktop version)


(Mobile version) 

Or send an email as below:

  • Email of Customer Care Department (Offline): ce@crocs.com.vn
  • Email of E-commerce Department (Crocs Vietnam Online): ecom@crocs.com.vn

We will contact you and start the processing as soon as possible.

The time to issue invoices is within 10-15 days from the date you register to issue invoices with Crocs Vietnam.

Note: The request for an invoice needs to be sent from the time you place the order to before the successful receipt of the goods. After this time, the invoice request will not be processed.