1. What Personal Data does Crocs Vietnam collect and use.
To access and use some services at crocs.com.vn, customers may be required to provide Personal Data (e.g. Email, Full name, Contact number…). All information must be accurate and legal. crocs.com.vn does not assume any responsibility regarding the law of the disclosed information.
We may also collect Data about the number of visits, including the number of pages you view, the number of links you click and other Data related to the connection to the Crocs Vietnam website. We also collect Data that Web browser customers use when accessing crocs.com.vn, including: IP address, Browser type, language used, time and other the address that Browser accesses.
If you show no sign of rejection. We will use the Data you provided to process your order, provide services and requested information through the website and upon your request. Furthermore, we will use that Data to manage your account; verify and perform online transactions, audit Data download from the web; improve website layout and content and adjust to suit the user; identify web visitors, do demographic research, provide information including product and service information. If you do not want to receive any of our marketing information, you can refuse at any time.
We may forward your name and address to a third-party for them to ship your order (for example to a courier services or delivery providers).
Online payments will be processed by our partners (online payment gateways registered with the Government). You must give us, partners or website the accurate information and notify us if there is any change.
2. How long we are keeping your Personal Data.
Personal Data of Customers will be stored until there is a request to cancel or customers login and perform the cancellation. Remaining in any case Personal Data of Customers will be stored forever and confidentially on Crocs Vietnam's servers.
3. Sharing Customers Personal Data.
Crocs Vietnam commits not to share Customers Personal Data with any other company except those companies and third-parties directly related to the delivery. We may disclose or provide your Personal Data in truly necessary cases as follows:
- Required by law.
- Sharing Customers Personal Data with advertising partners like Google; for example, remarketing Customers based on Customers behavior.
- Doing market research, analysis reports and absolutely do not forward to third-parties.
4. Contact information.
- Company: General Trading Fashions One Member Company Limited (GTF)
- Office: 4th Floor, Central Retail Building, 163 Phan Dang Luu, Ward 1, Phu Nhuan District, HCMC
- Hotline: 1900 63 64 01 (from 09:00 to 18:00 daily)
- Email: CrocsVietnam@crocs.com.vn
5. Updating Personal Data.
Customers have the right to check, update, and edit their Personal Data by themselves. By logging in to their account they can edit it.
Customers have the right to submit a complaint about the disclosure of Personal Data to the Management Board of Crocs Vietnamaccording to the contact information in Section 4. Upon receiving the feedback, Crocs Vietnam will confirm information and have the responsibility to answer the reason and guide customers to check and keep confidential information.
6. Our commitment to privacy of Customers Personal Data.
Customers Personal Data on crocs.com.vn is committed to absolute confidentiality by Crocs Vietnam according to Crocs' Personal Data protection policy. The collection and use of each Customers Data are only done with the consent of that customer, unless otherwise provided by law.
Crocs Vietnam commits not to use, foward, provide or disclose Personal Data to any third-parties without the consent of the customer.
In case the server is attacked by hacker resulting in the loss of Customers Personal Data; Crocs Vietnam will be responsible for informing the investigating authorities to promptly handle and notify the customers.
Crocs Vietnam team requires individuals when registering / buying products must provide all personal information such as: Full name, address, email, phone, account number… are responsible for the legality of the information above. Crocs Vietnam will not responsible for resolving any complaints in relation to the interests of that Customer if all Personal Data provided during the initial registration is inaccurate.