HOW TO REGISTER FOR A THE 1 ACCOUNT AT CROCS VIETNAM
To provide you with the most convenient shopping experience, The 1 membership program at Crocs Vietnam currently offers two flexible registration methods: online registration via Crocs.com.vn or in-store registration at our retail locations.
What do you need to prepare to become a The 1 member? What are the requirements and procedures to unlock exclusive benefits and earn points? This article provides a detailed guide on how to register via the website, allowing you to access shopping privileges within just a few minutes, regardless of your preferred registration method.
1. Requirements for Registering a The 1 Membership Account
To join The 1 membership program and enjoy exclusive benefits across the Central Retail ecosystem, please note the following eligibility requirements and required information:
1.1 Eligibility: The program is applicable to all individuals aged 16 and above.
1.2 Required information for account registration: To complete your membership profile, you are required to provide accurate and complete information including:
-
- Full name
- Date of birth
- Gender
- Mobile phone number (each phone number can only be registered for one (01) membership account)
- Address
- Email address (optional)
2. How to Register for a The 1 Account via Crocs.com.vn
Follow the 6 simple steps below to register for a The 1 membership account on crocs.com.vn:


After successfully setting up your Security Question, you have officially become a member of THE 1 VIETNAM.
3. How to Complete Your Personal Information
(Completing your account information is mandatory to redeem points and apply promotional vouchers when shopping across all brands within The 1 ecosystem.)
After successfully logging in, you can update your account information by following the instructions below:
▶︎ Account information update process: Please access "Account" >> select "Account Information".
+ For first-time information entry: Enter your information in the required fields >> Click "Save Information".
+ To update information after submission: Click "Edit" to modify your details >> Click "Save Information" to save your changes.
▶︎ Security requirement: The system may require you to enter your PIN before allowing any account information updates or modifications.
▶︎ Email verification: You are required to update and verify your personal email address. This helps secure your account and enables account recovery via email in case you forget your PIN. Please refer to Section 4 for email verification instructions.
▶︎ Date of birth update policy: Your date of birth can only be updated once and cannot be modified after it has been saved.
4. How to Verify Your Email Address
To ensure account security and activate the password/PIN recovery feature, please verify your email address by following these steps:
Email verification provides you with the following benefits:
✔️ Recover your account in case you forget your PIN.
✔️ Enjoy exclusive benefits on the Crocs Website, including additional discounts of up to 7%, tier-up gifts, early access promotions, and more.
✔️ Receive member-exclusive offers and promotions faster.
The 1 membership program accompanies you by bringing added value to every purchase at Crocs and across the entire Central Retail ecosystem. To maximize your benefits and ensure account security, please make sure that your personal information (especially your mobile phone number and email address) has been successfully verified following the instructions above. Start your journey of earning points and enjoying thousands of exclusive privileges as a The 1 member today!

